Shipping policy

All items are shipped within 3 business days of purchase.

If Items are not received, or lost in the mail, you are responsible for opening a claim with USPS, UPS, FEDEX or whichever carrier is used.

We will work with you for any damaged or lost items. All claims for damaged items received must have photo evidence: pictures of product, packaging, etc.

As always, reach out with any questions or concerns to: siliconevalleybeads@gmail.com